New Business and Sales Manager

New Business and Sales Manager

Are you looking for a new challenge? We are looking for a New Business and Sales Manager to join our growing team.

Status:

Full-time 35 hours per week, £27,500

Location:

Perth or Edinburgh (with responsibilities in all our locations).

Organisation profile:

We are a social enterprise and charitable company. Now the largest recycler of bikes in the UK with 25 employees and a turnover of £750,000 our aim is a future where everyone has the opportunity to cycling and its benefits, and access to the support, advice and skills they need to keep their bike safely on the road. We refurbish donated bikes, sell them at affordable prices and use the proceeds to overcome barriers to cycling in Scotland.

The post:

As part of the Senior Management team, you will be responsible for ensuring The Bike Station achieves its commercial income targets. You will lead on the development of new business and sales opportunities, providing detailed information on clear commercial value. Responsible for the success of the Edinburgh, Perth and Dundee retail environments. In collaboration with the Senior Management team, provide direction and support to the on-site Coordinators to ensure the effective coordination of day to day activities.

Key Responsibilities:

  • Develop and implement long term commercial income strategies in support of the charity’s overall strategic vision.
  • Development of new business opportunities, demonstrating commercial value, a clear business case and how it furthers The Bike Station’s charitable objectives.
  • Work in collaboration with Communications and Marketing Manager to support effective external communication and marketing strategies.
  • Responsible for multi-site achievement of retail and sales targets across the organisation.
  • Presentation of alternative sale options for refurbished bikes including pop-up sales, hub and spokes models.
  • Development and maintenance of local partnerships including commercial, third sector and active travel stakeholders in Perth, Edinburgh and Dundee.
  • In collaboration with the Production Manager develop, coordinate and deliver sales and new product training to the Production team.
  • Oversee the activity of the Cycle Friendly Award Officers, developing new business opportunities as a result of their activity.
  • Oversee the development, coordination and successful delivery of commercial offerings, including but not limited to commercial Dr Bike.
  • Oversee the activity of local Coordinators, supporting the achievement of targets, delivering sales and new product training.
  • In collaboration with the Senior Management team, provide direction and support to the on-site Coordinators to ensure the effective coordinators of day to day activities.
  • Development of corporate partnerships to further our commercial and charitable objectives.

  • Other duties as required.

Person Specification

Experience:

  • Proven track record of a successful sales growth strategy within local retail and sales
  • Experience of developing new and commercial business opportunities
  • Significant commercial experience within the bicycle trade (or equivalent), including sales, and securing new products for sale
  • Proven experience with accurate sales forecasting, costing and budgeting
  • Strong partnership development, including from commercial, public and third sector organisation
  • Experience of multi-site line management, motivating and supporting teams.
  • Demonstrable experience of maintaining core organisational values when developing corporate partnership
  • Good understanding of the third sector and the financial challenges within the sector

Skills:

  • Excellent written and verbal communication skills
  • Good financial acumen and commercial business sense
  • An entrepreneurial approach
  • Strong business minded individual with a desire to succeed in a fast-paced environment.
  • Great interpersonal skills needed to understand dealers needs as well as develop and maintain positive working.
  • Efficient time management is essential to effectively carry out the role.

Application notes

Closing date: 21st March 2020

Please email completed application form to-recruitment@thebikestation.org.uk

Coordinator x 2

Coordinator x 2

Are you looking for a new challenge? We are looking for two Coordinators to join our growing team.

Status:

Full-time 35 hours per week, £23,000

Location:

Perth and Edinburgh (one post in each location).

Organisation profile:

We are a social enterprise and charitable company. Now the largest recycler of bikes in the UK with 25 employees and a turnover of £750,000 our aim is a future where everyone has the opportunity to cycling and its benefits, and access to the support, advice and skills they need to keep their bike safely on the road. We refurbish donated bikes, sell them at affordable prices and use the proceeds to overcome barriers to cycling in Scotland.

The post:

This role is responsible for coordinating service delivery for The Bike Station in Perth or Edinburgh. Supported by the Senior Management team, you will ensure the successful day-to-day delivery of The Bike Station activity including, refurbishment and sale of donated bikes, the coordination and delivery of training and Fix Your Own sessions and the coordination and delivery of commercial and community events.

Key Responsibilities:

  • Responsible for the administrative duties and tasks to support the day-to-day operations of the social enterprise and charity.
  • Coordinate a smooth working environment through the management of IT and telephone infrastructure and support contracts.
  • Oversee general maintenance and implement fire, health and safety recommendations.
  • Assist in the coordination of regular training, events and activities hosted within The Bike Station.
  • Provide high-quality support to customers including the resolution and closure of complex queries with minimal supervision.
  • Responsible for organising calendars, events and training for the staff team including coordinating training, Dr Bike, public and commercial events.
  • Maintain good relationships with key stakeholders in the region, including suppliers, supporters, referral partners, customers and beneficiaries.
  • Contribute to the development of operating procedures, under guidance from the Production Manager.
  • Ensure best practice across all The Bike Stations systems especially with regard to data protection.
  • Other duties as required.

Person Specification

Experience:

  • Minimum of 4 years experience delivering administrative support, preferably within the retail or charity sector.
  • Experience of coordinating projects and activities, and meeting targets and objectives within a strategic framework.
  • Experience of managing external stakeholders and a demonstrated ability to cultivate and maintain good working relationships.
  • High level of organisational skills with exceptional attention to detail and a thorough and systematic approach to diagnosing and solving problems.

Skills:

  • Exceptional Administration skills
  • Highly organised
  • Strong written and verbal communication skills
  • Initiative and problem solving
  • Team working
  • Conflict resolution
  • Prioritising
  • Ability to work under pressure

Application notes

Closing date: 21st March 2020

Please email completed application form to-recruitment@thebikestation.org.uk

Communications and Marketing Manager (Impact and Value)

Communications and Marketing Manager (Impact and Value)

Are you looking for a new challenge? We are looking for a Comms and Marketing Manager to join our growing team.

Status:

Part-time 21 hours per week, £25,000 pro-rata.

Location:

Perth or Edinburgh (with responsibilities in all our locations).

Organisation profile:

We are a social enterprise and charitable company. Now the largest recycler of bikes in the UK with 25 employees and a turnover of £750,000 our aim is a future where everyone has the opportunity to cycling and its benefits, and access to the support, advice and skills they need to keep their bike safely on the road. We refurbish donated bikes, sell them at affordable prices and use the proceeds to overcome barriers to cycling in Scotland.

The post:

As part of the Senior Management team, you will be responsible for the development and successful delivery of The Bike Station’s communication and marketing strategies. You will lead on the development and integration of evaluation frameworks across the organisation to enable us to clearly demonstrate and communicate the impact and value of our activity. You will be responsible for the impact, quality and improvement of all external communications and marketing, raising our profile, our income and local engagement. The role will lead on the development of all digital and printed marketing materials and fundraising campaigns to engage the public, stakeholders and funders.

Key Responsibilities:

  • Develop and maintain robust and effective external communication and marketing strategies to support The Bike Station’s achievement of its organisational objectives.
  • Lead on promoting an evidence-based approach and develop and support an impact and values-based culture within and across The Bike Station.
  • Develop, embed and utilise activity and project level evaluation frameworks, measurements and tools and periodically review and revise the system so that it is adapted appropriately to changing operating contexts.
  • In collaboration with the Communities Manager, support the development of a fundraising campaign to help secure unrestricted income.
  • In collaboration with New Business and Sales Manager, support the development of business opportunities and commercial strategies.
  • Ensure information is provided in user-friendly formats to key stakeholders, staff and volunteers.
  • Deliver training and support to all staff and volunteers to build the knowledge and skills of the team to use appropriate tools to evidence the impact of their work.
  • Oversight of the development of organisations website, social networks and the activity delivered by our Communications and Marketing intern.
  • Responsible for creating a house style guide and branding guidelines; championing brand identity, and ensuring messaging consistency within all external communications.
  • Development of the concept, design, copy, production and print of annual and project-based impact reports.
  • Preparation of quarterly bulletins for all staff and volunteers.
  • Other duties as required.

Person Specification

Experience:

  • Development and delivery of successful and impactful communication and marketing strategies
  • Excellent knowledge of evidence-based approaches
  • Development and use of evaluation tools which capture qualitative evidence of impact
  • Design and production of digital and printed marketing tools
  • Experience managing a small team
  • Working in a third sector and commercial setting
  • Understanding of inclusive and accessible communication

Skills:

  • Exceptional verbal and written communication skills
  • Creative and systematic approaches
  • Great time-management skills and high attention to detail
  • Innovative, analytical and a great problem solver
  • Ability to work independently and as part of a team

Application notes

Closing date: 21st March 2020

Please email completed application form to-recruitment@thebikestation.org.uk

Vacancy for three Bicycle Refurbishing Mechanics, Edinburgh

Vacancy for three Bicycle Refurbishing Mechanics, Edinburgh

Are you looking for a new challenge? We are looking for experienced bicycle mechanics to join our growing team in Edinburgh.

Status:
Full Time 35 hours per week. Two of the posts will have one-year contracts and one will have a six-month contract. Competitive rates of pay.

Location:
The posts will be at The Bike Station Edinburgh, 250 Causewayside, EH9 1UU.

Organisation profile:
We are a social enterprise and charitable company. Now the largest recycler of bikes in the UK with 25 employees and a turnover of £750,000 our aim is a future where everyone has the opportunity to cycling and its benefits, and access to the support, advice and skills they need to keep their bike safely on the road. We refurbish donated bikes, sell them at affordable prices and use the proceeds to overcome barriers to cycling in Scotland.

The post:
The candidate should possess proven skill and experience as a mechanic, along with great communication skills. We have worked hard to build a strong reputation as a friendly, talented and reliable workshop, and these values need to be upheld and built upon. The ability to work as part of a team, and adapt to a changing work load is essential.
The main activity will be producing finished refurbished bikes to a high standard on a daily basis, with a target of three bikes a day, whilst maintaining a safe and clean working environment.

As the sale of refurbished bikes is the core business activity so its important that production targets are met. Flexibility is also needed as there can be a variety of mechanic duties to undertake, including warehouse storage, repairs, Dr Bike and other outside events. Some Saturday work will be required.

Qualifications:

  • Ideally you will have at least two years professional experience as a bike mechanic
  • A recognized qualification in bike maintenance and assembly is desirable but not essential
  • Driving Licence desirable but not essential
  • Basic IT skills

Application is by CV and letter of interest, stating why you would like the role and outlining how you fit the person specification, to: recruitmentment@thebikestation.org.uk We welcome applications from all sections of the community.

Deadline for applications: 12 noon Friday 10th may 2019

Job: Chief Executive Officer, The Bike Station (Recycle to Cycle Ltd)

Post title: Chief Executive Officer

Please note this post has been filled.

Starting Salary: £40,000 pro rata

Status: Part-time: 3 days / 22 hours per week. Following a successful six month probationary period the post will become permanent.
Relationships & accountability: The CEO is accountable to the Chair and Board and will line manage The Bike Station senior management team, with responsibility for the overall leadership and management of the organisation.

Location: The post will divide time between The Bike Station Edinburgh on Causewayside and The Bike Station Perth. The exact split will be determined by operational needs, but a regular presence in both locations is expected. Travel to other locations in Scotland will sometimes be required.

Organisation profile:
We are a social enterprise and charitable company. Now the largest recycler of bikes in the UK with 25 employees and a turnover of £750,000 our aim is a future where everyone has the opportunity to cycling and its benefits, and access to the support, advice and skills they need to keep their bike safely on the road. We refurbish donated bikes, sell them at affordable prices and use the proceeds to overcome barriers to cycling in Scotland.

The post:
We are seeking someone confident, enthusiastic and able to achieve great things with limited resources to build upon past successes and identify and engage with new opportunities for growth. Our CEO will be a great communicator, well versed in financial planning and reporting and committed to our aims. Responsible for the overall leadership and management of the organisation, including its financial viability and sustainability, they will seek out, initiate and develop new opportunities and relationships for The Bike Station across Scotland.

Application is by CV and letter of interest, stating why you would like the role and outlining how you fit the person specification, to: chair@thebikestation.org.uk We welcome applications from all sections of the community.

Deadline for applications: 12 noon Monday 9th July 2018

Interviews: will be held week beginning July 16th 2018

For an informal conversation about the role please contact Alan Brown at chair@thebikestation.org.uk

Personal Specification

Main duties and responsibilities:

  • Ensuring robust management of the senior team through outstanding leadership.
  • Working with the Board to implement the organisational strategy, policy and efficient procedures to ensure the organisation delivers its obligations to its volunteers and community.
  • Development and delivery of business plans and fundraising activity to ensure income is continually secured to deliver the organisation objectives.
  • Provision of a sound governance, risk management and financial management framework

The successful applicant will:

  • Identify ambitious growth plans for The Bike Station and clearly communicate how they will be achieved
  • Prepare and present budgets and forecasts and work with the Board to ensure a sustainable future for the organisation
  • Provide the Board with timely and accurate management information to enable it to make informed strategic decisions
  • Think strategically and plan workflow accordingly with limited resources
  • Find and secure new opportunities for funding and partnerships
  • Act as spokesperson for The Bike Station for the press and media and at events as necessary, alongside the project managers
  • Direct the effective marketing and sale of refurbished bicycles and accessories
  • Deliver robust and supportive management to build an effective and committed team of staff and volunteers
  • Set a positive, honest and enthusiastic tone and working environment
  • Uphold a commitment to high quality across all our products and services

The successful candidate must be able to demonstrate:

  • Experience of managing an organisation or department with similar turnover and of similar scale
  • Experience writing and developing business plans and budgets
  • Experience of managing funding applications to trusts and tendering for statutory funding
  • Strategic thinking and leadership skills
  • Creative problem-solving with the ability to work with sometimes constrained resources
  • A dynamic and positive attitude capable of motivating and persuading others
  • Creative problem-solving and the ability to work with sometimes constrained resources

The ability to demonstrate any of the following would be desirable but not essential:

  • Retail industry experience
  • Experience of successful high value fundraising
  • Knowledge of HR policies and procedures
  • Experience of driving organisational change
  • Experience of the bike trade

Additional information:

The post holder may from time-to-time be required to work outside the normal working hours – either as flexible hours or Time off in Lieu (TOIL).
The particular duties and responsibilities attached to this post may vary from time to time without changing the general character of the duties or the level of responsibility, with any changes being undertaken in agreement with the post holder.

The Bike Station, 250 Causewayside, Newington, Edinburgh EH9 1UU. Registered as Recycle-to-Cycle Ltd, a charitable company limited by guarantee. Registered in Edinburgh under company numbers SC237798 and SC237799. Scottish charity number SC033703.

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