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Frequently Asked Questions (FAQs)

 

Follow this link for opening hours

 

Please note:​

  • We sell most types of bikes, and the average price for an adult bicycle is between £150 - £300. 

  • We do not purchase bikes from customers or offer trade-ins.

  • We do not sell or repair electric bikes.

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What bikes/parts do you have for sale right now?

Our second-hand bikes, parts and accessories are donated to us, so our stock always varies depending on what is donated and what gets sold.

 

For this reason, we are unable to provide information about specific items via email or phone and we recommend visiting our store instead.​​​

 

How can I schedule a bike repair?
If you need your bike repaired, please contact us on 01316681967 (Causewayside), 01312815419  (Gorgie), 0173 844 4430 (Perth).


We are unable to provide a quote before our repair mechanic has inspected the bike in person.

 

What is the Wee Bike Library? / Do you have bikes for kids?

Looking for a kids bike? The Wee Bike Library allows families to access kids bikes for free an exchange them for the next size up as their kids grow. You can sign up for the Wee Bike Library here: https://weebikelibrary.myturn.com/library/

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Do you accept donations?

Yes, we do! 

 

We accept any bike-related donations, regardless of the state of the item. Donated items will be refurbished or recycled whenever possible.


By donating a bike you help us increase accessibility to affordable bikes, support our community team to improve health and wellbeing, and promote a greener economy.

 

When can I bring my bike in for donation?

Anytime we're open! See our opening hours here.

 

I want to donate my bike but I can't bring it to you, do you collect?
We have very limited capacity to collect bikes from households, so we recommend dropping them off at The Bike Station whenever possible. (Edinburgh donations preferred drop off at Gorgie branch).

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If you need to access our collections service please email info@thebikestation.org.uk with the following details:​

  • A photo of the item(s)

  • Name

  • Telephone contact number

  • Address for collection.

 

When are Fix Your Own Bike (FYOB) sessions?

Gorgie

  • Saturdays from 12:00-16:00

Causewayside

  • Wednesdays from 16:00-20:00

  • Saturdays from 12:00-16:00 

Perth

  • Saturdays from 10:00-16:00

 

See FYOB page for more details

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What skills courses do you have?

We run several maintenance courses of different levels at our Causewayside and Perth locations. For more details, please visit Maintenance Classes.

 

Do you do Velotech Training?

Yes, we offer Velotech at our Causewayside and Perth locations. This is a formal qualification in bike maintenance. 

 

You can book your space through this link.

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What is Dr. Bike?

Dr Bike is a quick bike health check where people can bring their bikes to our portable stand. Our mechanics check over the bike to make sure it's road safe and may conduct minor repairs.

 

We cannot fix major repairs, but if we spot one we'll write you a 'Doctor's Note' with the details of the repair needed. 

 

I'd like a Dr. Bike at my organisation/next event, what do I do?

If you are looking to arrange our Dr Bike service for your organisation or event, you can do so through our website at this link.

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I have a question about your skills offerings, who do I contact? 

All Maintenance classes, Dr Bike, and Velotech enquiries need to be sent to training@thebikestation.org.uk

 

Can I volunteer with The Bike Station?
If you would like to volunteer with us, please follow the guidance on this link.

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My question wasn't answered, what do I do?

If these FAQs haven't answered your question, send an email to info@thebikestation.org.uk

 

Thanks,
The Bike Station team.

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