Refunds on bikes are subject to a 15% restocking/repair charge. You can refund or exchange your bike within the first month it was purchased. Our mechanics will determine refunds.
Our Returns Policy complies with your statutory rights under the Consumer Rights Act 2015.
Each refurbished bike from The Bike Station has been assembled with care by one of our qualified expert bike mechanics.
Our bikes come with a three-month warranty. So, you pedal off with a roadworthy bike and peace of mind.
What our warranty doesn’t cover:
- Usual wear and tear
- Issues caused by improper or lack of maintenance or tampering
e.g. if the bikes not oiled properly, or if a part has been removed and replaced incorrectly, etc.
- Damage from accidents